What is Cannisol®?
Cannisol® is a locally produced, scientifically formulated and laboratory tested health supplement containing cannabidiol, otherwise known as CBD. Studies around the world have shown that the CBD compound successfully decreases levels of anxiety, panic and stress. The compound also assists the body’s natural response to chronic pain and other inflammatory related disorders. Cannisol® is natural, pure and effective. If you suffer from mood related anxiety, insomnia, stress, headaches, PTSD, arthritis or other chronic pain related conditions, we encourage you to try Cannisol® and invite health and wellness into your life.
What is CBD?
CBD is short for cannabidiol, one of over 100 cannabinoids found in the Cannabis sativa (hemp) plant. CBD, unlike Tetrahydrocannabinol (THC) is non-psychoactive and does not cause a ‘high’. Touted for its anti-inflammatory properties and ability to significantly decrease levels of stress and anxiety, the use of CBD is increasing dramatically, as people seek natural and effective remedies for their conditions, including but not limited to: anxiety, stress, panic, PTSD, pain management and insomnia. Please note: All Cannisol® products contain pure CBD and ZERO THC.
Who should use Cannisol®?
Cannisol® is for anyone who wants to invite health and well-being into their life. Do you suffer from heightened levels of anxiety and stress? Do you battle to fall asleep or stay asleep? Do you live with a chronic pain condition? arthritis, back pain, headaches etc. Have you suffered through a trauma and now live with the debilitating effects of post-traumatic stress disorder (PTSD)? If any of the above challenge you in your daily life, we invite you to give the natural power of CBD a try. Cannisol® products contain NO harmful sweeteners or additives and are suitable for vegans and diabetics.
Why is Cannisol® better than regular CBD oils?
Cannisol® uses Lipozome® Technology. Liposomal delivery is a key manufacturing process that ensures the active ingredient cannabidiol (CBD) in Cannisol® DAILY capsules is absorbed optimally by your body's digestive system. The way this works is that CBD isolate is split into nanoparticles, which measure less than 100 microns in size. These nanoparticles are then combined with a specialised carrier oil. Since CBD is not water-soluble, it is important that the nanoparticles are encapsulated and combined with a fat to ensure solubility for maximum absorption into the body. The encapsulated liposomes are then combined with an inert powder and packaged into vegetable gelatine capsules to ensure optimal delivery as the capsules dissolve in the body and the nanoparticles are dispersed into the digestive system. Liposomes then combine and fuse with the cell surface membranes in your body, ensuring the active ingredient is absorbed directly into the cell. Many CBD oils are made from CBD isolate
Are there any side effects with Cannisol® products?
Our products and CBD use in general are considered safe. We have not received any complaints or reports of adverse side effects from any of the Cannisol® products. Before using any Cannisol® product, please consult the product information leaflet contained inside each product box. Should you experience any side effects from using Cannisol® products, you should immediately cease use and contact your healthcare practitioner. The information and suggestions on www.cannisol.co.za are intended to replace the advice of your doctor and should not be relied upon as an alternative to seeking the advice of your healthcare practitioner.
How have Cannisol® products been tested?
Your well-being and peace of mind is important to us. Rest assured, all Cannisol® products are scientifically formulated and tested in a pharmaceutical laboratory in Paarl, Cape Town. All test results are reviewed by the head chemist, so you can be sure you’re buying safe, pure, and reliable CBD based products. Our certificate of analysis can be viewed here
What kind of quality control (QC) system do you have in place?
Quality Control affects every part of our business, from our supplier selection and qualification, to our manufacturing and testing processes. All Cannisol® products are manufactured in a certified Good Manufacturing Practices (GMP) facility. These standards ensure we are following the CAM’s (Complimentary and Alternative Medicines) guidelines. Our formulations, packaging and documentation go through rigorous review processes to ensure quality standards are achieved, and that we meet all legal compliance requirements.
Are Cannisol® products approved by the SAHPRA?
The Cannisol® manufacturing facility follows the strict code of Good Manufacturing Practices (GMP) and has been audited by South African Health Products Authority (SAHPRA). The GMP code not only ensures the safety of the Cannisol® products, it also requires the manufacturer to prove their compliance through careful auditing and testing of the products and the production facilities. Cannisol® products are currently regarded as unregistered medicines and have not been evaluated by the SAHPRA for their quality, safety or intended use.
How and where should I store my Cannisol® products?
Cannisol® products are best stored at room temperature, below 25C. Please keep out of the reach of children and away from heat or direct sunlight.
What are the ingredients in Cannisol DAILY?
Cannabis sativa L. cannabidiol (CBD isolate), Alpha tocopheryl acetate (vitamin E), colloidal silicon dioxide, Glycine max L. Merr. (lecithin/soybean) oil, magnesium stearate, medium chain triglyceride (MCT) oil and microcrystalline cellulose
Free from: Artificial colours, flavours, sweeteners, starch, milk, lactose, gluten, wheat, yeast and porcine. Contains allergens: Soybean
Can I cancel my order?
We try our best to ship all orders as soon as possible. If your order has already been sent to our warehouse, it might not be possible for us to cancel the order right away. Please contact our Customer Care team to enquire whether it is still possible to cancel your order.
What types of payment methods do you accept?
We accept Visa, Mastercard, Instant EFT, EFT, Masterpass, SCode, Zapper.
How much does shipping cost?
All orders generally qualify for free shipping, except when delivery to a very remote area is required. Up-to-date shipping costs will be reflected in your checkout cart if there are any charges.
How many days does shipping take?
We try our best to process all orders within 24 hours of receipt (holidays and weekends excepted). Depending on your location, you should receive your order within 4 to 6 (business) days. Once your order has been placed, you will receive a shipping information email providing order details and a tracking number.
Do you ship internationally (outside of South Africa)?
Sorry! Currently we only ship within South Africa. Please stay tuned to our social channels and newsletter for updates on this.
How do I track my order?
Once your order has been fulfilled and shipped, you will be sent a tracking number via email as well as a link to our courier’s website. If you haven’t been sent a tracking number or if you have misplaced it, please contact our Customer Care team who will gladly assist you.
Can I get an invoice for my order?
Yes. After you have placed and paid for your order, we'll send you an order confirmation email showing the amount that has been charged to your chosen payment method.
I have a complaint! Who do I contact?
If you have any concerns or grievances, please contact our Customer Care team by phone or email to discuss your concern. We are here to assist you and correct any issues.
What if I haven’t received my order?
If you haven’t received your order yet, there’s a chance it may still be on its way. Please use the clickable tracking number you received by email to determine the status of delivery. If you still haven’t received your order after 6 business days, following receipt of your tracking number, please contact our Customer Care team for more information and assistance.
What is your exchange/returns policy?
We want you to be 100% satisfied with your Cannisol® purchase! If you aren't satisfied, don't worry - we're here to help. If you would like to return you purchase, you have 30 calendar days (from receipt of delivery) to do so. The product must be in a new condition (un-opened, seal intact, and in the original, undamaged packaging). Unfortunately, we cannot accept returns for products that don't conform to these requirements. In the event that you wish to return a product to us, it's very important to follow the correct returns process to avoid delays in us handling your return. All returns must first be authorised by the Cannisol® Customer Care team. This authorisation is called an RMA (Return Merchandise Authorisation). To obtain such an authorisation, please contact our Customer Care team for assistance. Once you have the RMA reference number, you will need to send the product back to us – kindly note that you will be responsible for the return shipping costs. Please remember to clea
How do I change my shipping or billing address?
Please log in to the Cannisol® website or contact our Customer Care team to update your shipping or billing address.
Do you have any special offers, promotions, discounts, sales, or coupons?
Occasionally, we do offer specials, promotions, discounts, sales, or coupons. To stay in the know, please sign up for our newsletter! You may also check our website regularly, or follow us on Facebook or Instagram.
What is your privacy policy?
We understand the importance of your right to privacy and we want you to be familiar with how we collect, use or disclose any personally identifiable information (PII) (e.g. name, phone number, physical address, email address). For our full privacy policy please visit the Privacy Policy page on our website.
What is Cannisol®?
Cannisol® is a locally produced, scientifically formulated and laboratory tested health supplement containing certified organic cannabidiol, otherwise known as CBD. Studies around the world have shown that the CBD compound successfully decreases levels of anxiety, panic and stress. The compound also assists the body’s natural response to chronic pain and other inflammatory related disorders. Cannisol® is natural, pure and effective. If you suffer from mood related anxiety, insomnia, stress, headaches, PTSD, arthritis or other chronic pain related conditions, we encourage you to try Cannisol® and invite health and wellness into your life.
What is the Cannisol® mission?
Our purpose is to develop safe, laboratory tested cannabidiol based products that support a happy, healthy and active life. After years of research into the health benefits of CBD, we started the Cannisol® brand with the belief that there should be safe, natural alternatives to prescription medications for the treatment of anxiety, stress, insomnia, pain and inflammation related disorders. Our sales and admin team are based in the Southern Suburbs of Cape Town, whilst our GMP certified production facility is based in Paarl, near Cape Town.
I have questions for Cannisol, who can I contact?
We’re here to help you. Firstly, we recommend you check out our extensive FAQ page, where we try to answer just about everything there is to know about Cannisol®. If you still have a question, please feel free to contact our Customer Care team and we’ll gladly assist you further.
Do you have a newsletter? How do I get news and updates from Cannisol®?
Yes, we do! Our newsletter features information about the current Cannisol® range, new developments, new products, inspiring blog posts, exclusive deals and more! To sign up, simply subscribe using the form at the bottom of our website. You’ll received a confirmation email when you have successfully subscribed.
Do you have testimonials or reviews? Can I send you my testimonial or review?
To see what other people are saying about the Cannisol® product range, please visit our social media channels or check out our testimonials page here. If you would like to share your own testimonial or review, please contact our Customer Care team or leave a review on our Facebook page. We really appreciate your reviews and feedback. We may also send you a request to leave a product review a few weeks after you have ordered from us. This is completely voluntary and you are of course under no obligation to do so.
